What To Anticipate When You Call SERVPRO of Hernando County

7/18/2019 (Permalink)

It is fair to say here at SERVPRO of Hernando County that majority of our cleanup projects are coming in to handle water damages, however we do spend most of our time cleaning and restoring property from fires. The process to restore your home or business after a fire definitely can be a long journey. Removing all of the soot and smoke is a very precise process, but ensure our team here at SERVPRO truly can make it “Like it never even happened.” Fire damage projects is a regular occurrence for our company, however nearly every call we receive from a customer experiencing a fire to their home or business, it is most always their first time experiencing a loss. 

One of the greatest reasons we pride ourself in our craft here at SERVPRO of Hernando County is because we clean and restore with compassion. We have a keen understanding of how a fire can cause detrimental damages to your property and prized possessions. We understand how experiencing such loss can cause great interference to your life and that is why it is our goal to lessen that burden. In such a stressful, emotional time we make sure to work directly alongside clients and make clear what exactly is going to be happening as we work in your home or business. While we do our best to empathize in situations like these, there is often a lot unknown until technicians can actually get to the site and see just exactly what the project will entail. That is why our crew talks directly with a client, to explain step by step the process of what will occur. While every project is different, here are the basic steps of what a client with fire damage can expect to occur once calling SERVPRO of Hernando County:

Step1: Emergency Contact: As soon as we take your call, we begin a plan for 24/7 emergency response.

Step 2: Inspection and Fire Damage Assessment: Once onsite, we assess damage and needs to stabilize the structure and mitigate further or secondary damage.

Step 3: Immediate Board-Up and Roof Tarp Service (if needed):

Step 4: Water Removal and Drying (if water damage is present)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Repair

Step 7: Restoration

The team at SERVPRO of Hernando County is here 24/7 to help with your restoration needs.